Privacy Policy

Introduction

At UltClip ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative studio platform.

By using UltClip, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Communications with our support team

Usage Information

We automatically collect certain information when you use our services:

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

Content You Upload

When you use our AI tools, you may upload images, videos, or other content. We process this content to provide our services.

Image Processing & Face Data

Temporary Processing: User-uploaded images and videos are processed in the cloud solely for the purpose of applying AI filters or effects.

Auto-Deletion: All uploaded assets and generated results are automatically deleted from our servers within 24 hours. We do not retain your content.

No Model Training: We strictly DO NOT use your photos, facial features, or user content to train, retrain, or improve our public generative AI models.

No Biometric Storage: We do not store biometric identifiers or scan your face for identification purposes.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Retention and Deletion

Uploaded media files are retained for a maximum of 24 hours to allow you to download your results, after which they are permanently deleted. This ensures your privacy and helps us manage storage efficiently. Once deleted, images cannot be recovered.

Generated content (images created using our AI tools) may be stored longer to allow you to access your creations. You can delete your generated content at any time through your account dashboard.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform, including secure cloud infrastructure providers (e.g., Vercel, AWS) and AI inference providers that deliver our services. These providers are contractually obligated to protect your data and use it solely for service delivery purposes.
• Payment Processors: With secure third-party payment processors to handle transactions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at support@ultclip.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@ultclip.com